FAQs

What is a transfer manager?

A transfer manager is a sophisticated tool to manage your digital logistics and electronic delivery needs. Our getPlus® product range supports any kind of digital transfers. Whether it is downloading, uploading, updating or exchanging data, we can provide the best transfer experience for your users. All of our transfer managers are fully customizable and easy to implement.
All of our getPlus® transfer managers come with pause & resume functionality to seamlessly resume any transfer from the point where it left off.

What makes your transfers managers special?

Our transfer managers are the smallest, fastest, most user-friendly and most reliable transfer managers in the market. It allows you to securely distribute any kind of digital content. Regardless of whether you are sending software to your customers, distributing content in an industrial environment, viewing and sending medical files or exchanging music and video files, we have the right solution for your specific needs.
In addition to standard pause & resume functionality, our transfer managers come with automatic handling of proxies and firewalls, a download basket for multiple parallel downloads, automated checksum and URL checks to ensure download integrity, intelligent pre-checks to ensure that only relevant content is offered to your customers and a fully customizable dynamic marketplace feature that generates additional downloads and customer purchases for your company.

My Content Delivery Network (CDN) provider offers a free download manager with their services. Why should I use yours?

Our transfer managers are not only the smallest and most reliable transfer managers in the market but they work on all platforms and for all users. If you want to ensure that all of your customers can download your software, you should use our products instead of the download managers offered by your CDN. Our transfer managers work fully automatically with just 1 click on the Download button. No client application is required to install the download manager. Our transfer managers not only allow you to easily reach your entire target audience but will also significantly reduce your download drop-out rates and increase download success rates. Furthermore, our transfer managers come with a fully customizable GUI and marketplace that allows you to directly communicate and interact with your clients during the download process. You can actively promote additional products during the download process and increase your sales and revenue significantly. Our clients report an average 15% increase in additional software sales and 5 – 8% in additional hardware sales thanks to the marketplace feature.

Can I offer several files for simultaneous download?

All getPlus® products feature a download basket that enables several files to be downloaded simultaneously. Your user can browse your website and add additional items to the basket while transfers are already in progress. Each file can have individual transfer controls, i.e. pause, resume and cancel.

Can I have a say which file is downloaded and installed first?

Yes, you can define the download and installation sequence of any file.

Does getPlus® run on all platforms and browsers?

Yes, our transfer managers work on all operating systems and platforms and are browser independent with automatic installation on the end client side via an executable installer. They are easy to use for all users and do not require Administrator rights or a client side application to run or install.

Can I use your transfer managers to download files from other websites?

No, our transfer managers are specifically designed to securely manage the transfer of files and applications from your website only.
We do, however, offer a free transfer manager for non-commercial use in the cloud sector: get2Clouds®. get2Clouds® allows users to download, upload, exchange any files or sync digital content with their cloud accounts. For more information and to download a free copy of get2Clouds®, please see the get2Clouds® website.

Do your transfer managers support multiple languages?

Yes, our transfer managers support 36 languages including all major European languages as well as Chinese (traditional and simplified), Japanese, Korean, Arabic, and Hebrew.

What kind of file security is provided by NOS Microsystems?

We maintain the highest security standards. All transfers are verified by integrity checks (automated MD5 checksum tests during and after the download), referral/URL checks and are supported with incremental reloads of corrupted transfers. The transfer manager itself communicates with the server via HTTPS.

How can I get a product from the getPlus® transfer manager product suite and what is included in the delivery package from NOS Microsystems?

Please contact our Solutions Team at solution@nosltd.com to schedule a call to discuss your particular digital distribution needs.
After obtaining a license for a getPlus® transfer manager from NOS Microsystems, we will customize a getPlus® Creator© tool for you. The delivery package from NOS Microsystems is delivered electronically, as a download from NOS Microsystems’ servers. The delivery package contains a turn-key getPlus® Creator© GUI / command-line tool to create an individual getPlus® transfer manager at your facilities, as well as a language folder and detailed user manuals to create and integrate the transfer manager into your website.

Do I need to make major changes to my website to distribute my digital content with getPlus®? Do I need to change the surrounding hardware or software?

No, getPlus® can be easily integrated into your website or existing online store.
There is no need to change your surrounding hardware, software or architecture.

Can I use getPlus® in combination with other services or any other servers?

Yes, getPlus® can be seamlessly integrated within your current software architecture, services and servers. Using a transfer manager from the getPlus® family does not only improve the user experience for your customers with automated download and installation processes but it also offers you multiple ways of generating additional revenue and monetizing your downloads.

Is it possible to obtain a demo or trial version of your transfer managers?

NOS Microsystems’ solutions are customized in accordance with each customer’s unique digital distribution requirements. Due to this process we do not offer trial versions. However, to present our solutions and introduce major features and functionalities, we offer online demonstrations to potential clients. To schedule an online demonstration please contact our Solutions Team at solution@nosltd.com.

How much do your transfer managers cost?

The cost of our transfer managers depend on your specific transfer management needs. For further information, please read the How to Buy section on our website, or contact the Solutions Team: solution@nosltd.com.

What does bitWrapper® do?

bitWrapper® is a software compression tool that allows you to reduce the size of your applications, files or any digital content. bitWrapper® achieves compression rates of 20 – 70% on already compressed files (ZIP, RAR, CAB).

How does the bitWrapper® Program© work?

NOS Microsystems delivers the bitWrapper® Program® to you to create optimized versions of your software completely independent from NOS Microsystems.
Using the bitWrapper® Program© is as simple as using WinZip. You just point to a source directory that will be compressed, and our tool will create a single self-extracting file in a size-optimized shape completely automatically. You can then post the optimized file for distribution.

Do I or my customers need any software to use bitWrapper® or to run a bitWrapper® optimized file?

No, you don’t need any software or program to use bitWrapper®. bitWrapper® is a turn-key solution that works on all operating systems and platforms. As bitWrapper® outputs a self-extracting executable, no client application is needed on end user side either.

How can I get bitWrapper® and what is included in the delivery package from NOS Microsystems?

Please contact our Solutions Team at solution@nosltd.com to purchase a license to use bitWrapper® at your facilities. The delivery package from NOS Microsystems contains a bitWrapper® Program© tool (available as both a GUI wizard tool and a command-line tool) that you can use to easily create size optimized versions of your software and applications, a detailed user manual, and a language folder.

Do I need to change the build process or the installation routine of my application?

No, there is no need to change the build process or the installation routine of your application. In some cases, however, you may benefit from making minor changes to your build process and our Solutions Team can advise you on how to prepare your build for optimal performance. Please contact our Solutions Team for more information at solution@nosltd.com.

Does the installer/installation file or installed version of the application change?

No, the installer/installation and the application remain identical.

I understand that bitWrapper® creates a self-extracting file. How long does the re-composition/extraction take on end client side?

Extraction takes about one second per 1.5 MB on a 3GHz processor.
The extraction and installation process can be further accelerated by integrating the re-composition process in the download process which is automatically done if a bitWrapper®-optimized file is distributed by any of our getPlus® transfer managers. The combined use of getPlus® and bitWrapper® creates an automated, fast and user friendly process with simultaneous download, extraction and installation. Please contact our Solution Team at solution@nosltd.com to learn more about the combined use of bitWrapper® and getPlus®.

How many programs can bitWrapper® be used with? Do we need a license for every software package?

bitWrapper® can be used on any program. You can obtain a generic license for bitWrapper® to use on all products or individual licenses for a specific product or program if you wish to use bitWrapper® only one or two of your products.

Is it possible to obtain a demo or trial version of bitWrapper®?

No, we do not offer trial or demo versions of our software. bitWrapper® is a cost effective universal wrapping tool that achieves impressive compression rates across all products.

How much does bitWrapper® cost?

The cost for bitWrapper® differs depending on whether you wish to purchase a license for an individual product or a universal license to use across your entire product range. Please consult our Solutions Team to discuss your particular requirements and pricing: solution@nosltd.com.

How can I enter a business relationship with NOS Microsystems?

For further information, please read the How to Buy section on our website or contact NOS Microsystems’ Solutions Team: solution@nosltd.com.

How much quicker is the download with bitWrapper® for Windows, Mac and Linux compressed files?

bitWrapper® for Windows, Mac and Linux reduces file size by 40 – 70%. The time saved is dependent on the size-reduction achieved with your software.

Is it possible to obtain a demo or trial version of bitWrapper® for Windows, Mac and Linux?

To identify potential size reduction rates that could be achieved for your products, NOS Microsystems offers a free software analysis. Please contact us for more information.

How much does bitWrapper® for Windows, Mac and Linux cost?

Costs for bitWrapper® for Windows, Mac and Linux depend on your software and the requested requirements. For further information please read the How to Buy section on our website, or contact NOS Microsystems’ Solutions Team here.

How many programs can bitWrapper® for Windows, Mac and Linux be used with? Do we need a license for every software package?

To guarantee optimal size reduction and performance rates NOS Microsystems customizes a bitWrapper® for Windows, Mac and Linux Program© tool for all requested products. After an inclusive license agreement is signed that covers all specified products, one unique bitWrapper® for Windows, Mac and Linux Program© tool is delivered to your servers for independent creation and use. Maintenance and support is provided by NOS Microsystems.

How long does it take to be provided with the bitWrapper® for Windows, Mac and Linux Program© for size-optimization?

After reception of your final build and purchase order, NOS Microsystems generally delivers a customized tool within 2 – 4 weeks. In urgent cases delivery can occur even faster. It is recommended that you inform NOS Microsystems in advance when we can expect your software. This way, we can schedule engineering capacities and set a delivery date according to your needs.

What is in the delivery package?

The delivered package contains detailed user manuals, a language folder and the bitWrapper® for Windows, Mac and Linux Program© that is used to perform size optimization of licensed software packages independently from NOS Microsystems.

Is it complicated for the average PC-user to use bitWrapper® for Windows, Mac and Linux? (user friendliness)

No, the procedure is fully automated and works within your current download and installation architecture.

Is it complicated to use the bitWrapper® for Windows, Mac and Linux Program©?

No, using bitWrapper® for Windows, Mac and Linux Program© is just as simple as using WinZip. Point to a source directory that will be compressed, and our tool will create a single self-extracting file in a size optimized shape completely automatically.

What is required for setup?

NOS Microsystems delivers bitWrapper® for Windows, Mac and Linux Program© both as a Graphical User Interface (Wizard) and Command Line Tool. Simply use the Wizard to automate the setup process or enter commands manually into the CLT. Setup is straightforward and easy.

Do I need to change the surrounding hardware or software?

No, bitWrapper® for Windows, Mac and Linux Program© can work within the framework of your current hardware and software.

Do I need to change the builder process?

No, there is no need, however this can improve performance. Please contact our solutions team for more detailed information here.

Does my customer require specific hardware or software?

Most computers manufactured in the last few years will easily meet the minimum system requirements. Only the available hard drive space should be checked. Minimum system requirements for creation of a self-extracting file using bitWrapper® for Windows, Mac and Linux Program©:
-CPU: Pentium IV 2 GHz
-RAM: 1024 MB
-Hard Drive: 1 GB free disk space
-OS: Windows 2000

Do I need to change the installation routine?

No, there is no need, however this can improve performance. Please contact our solutions team for more detailed information here.

Download FAQs sheet pertaining to all NOS Microsystems products here.Pdf-icon.